Refund Policy
Last updated: June 2026
Overview
Voltax offers a straightforward refund policy. If you are not satisfied with your subscription and have not used the service during your current billing period, you are entitled to a full refund of that period's payment.
Eligibility
A refund is available if and only if zero pages have been processed under your account in the current billing period. If even one page has been processed, the subscription payment for that period is non-refundable. Refunds are not available for prior billing periods, regardless of usage.
How to Request a Refund
If you're eligible, go to your account's Billing tab and click "Cancel subscription," then "Request a refund instead." Your refund is processed immediately, with no need to contact us. If you run into any issue with this, email [email protected] for help.
Effect on Access
If you cancel your subscription without requesting a refund, you retain access to your remaining pages until the end of the current billing period. If you cancel and request a refund, your access to this month's pages is removed immediately upon confirmation.
Processing Time
Refunds are processed by our billing provider and typically appear on your original payment method within 5 to 10 business days, depending on your bank or card issuer.
Contact
If you have questions about this policy or need assistance with a refund request, contact us at [email protected].